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  1. Ithemba Property Management
  2. Tenant Frequently Asked Questions
  3. Billing JHB

Billing JHB

  • What does the meter reading on my statement mean?
  • Can I withhold rental payments?
  • Why am I charged Bank charges even though the amount was paid on time?
  • What is utility admin?
  • How is the charge for “Refuse recovered” determined?
  • What are CID levies?
  • How is Sewer recovery charge determined/calculated?
  • How does Ithemba charge water?
  • Who do I contact if I have queries regarding my water bill?
  • Why am I charged late payment interest? And when do you start charging?
  • When does Ithemba review utility charges?
  • Why am I billed for utilities after I’ve already vacated? How does this affect my deposit?
  • Does my deposit earn interest?
  • How to read and understand your statement

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